Diff Pump Dissaster

Hi,
My diffusion pump arrived yesterday which at first I thought would be great but then disaster struck. I noticed a large dent in the side of the cooling fan casing therefore the fan blades could not spin. I wasn't surprised with the box in the state it was.(see pictures) The wasn't any packaging around the pump except for the original box witch customs had torn up. As you can guess I was quite annoyed.
the following pictures show the setup with the diffusion pump. The pump isn't wired up yet as I may have to send it back.

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Jamie